Privacy & Policy

---

Privacy Policy

Privacy Policy for Hey Wizard

Introduction

"Hey Wizard" is a dynamic app designed to enhance your digital interactions with a focus on personalization and creativity. Our features include image customization, magical video calls, and content tailored to your preferences, aiming to provide a unique and safe online experience.

Overview of App Features

"Hey Wizard" allows users to:

• Customize profiles with magical themes and images.
• Engage in video calls with magical effects.
• Store images and videos for personalized content creation.
• Utilize the app for security and customer service enhancements.

Information Collection and Use

Personal and Sensitive Information

We collect information to improve our service, including:

• Personal Data: Names, email addresses for account setup, and communication.
• Image and Video Data: For feature enhancement, video calls, security monitoring, and customer service reviews.

Information You Provide Directly

Depending on your interactions with us, you may provide:

• Contact details, demographic information, usernames, and payment information.
• Comments, feedback, preferences, and other identifiers like government or institution-issued numbers.
• Photos or videos, especially for features requiring such data.

Image and Video Data Collection and Use

• Collection: For personalization, video communication, and app security.
• Usage: To enhance user experience, facilitate communication, and improve service quality.

Information We Receive From Other Sources

We may receive information from:

• Business partners, data processors, advertising/marketing agencies, academic institutions, and public content.
• Social media platforms or third-party account sign-ins, which may provide us with additional user information.

Use of Your Information

We may use your data for:

• Contract fulfillment, product/service management, updates, communication, marketing, business operations, analytics, inquiry responses, fraud detection, legal/regulatory compliance, and other notified purposes.

Prominent In-App Disclosure

Prior to data collection, a clear in-app disclosure will detail the collection, use, and sharing of data, requiring user consent through affirmative actions.

Data Sharing and Disclosure

Data is confidentially treated and shared only for app functionality, legal obligations, or user security, with all third-party partners adhering to strict data protection standards.

Security of Data

We implement various security measures to protect your information, acknowledging that no system is entirely secure but committing to continuous security enhancements.

Cross-Border Transfers

Your data may be transferred to countries with different privacy laws. We ensure your data is securely handled in accordance with this policy and applicable laws, using safeguards like EU Standard Contractual Clauses for transfers outside the European Economic Area.

Changes to This Privacy Policy

Our policy may be updated to reflect practice changes or for operational, legal, or regulatory reasons. Changes will be communicated by updating the policy on our page.

Contact Us

For questions about this policy, please contact us via email info@heywizard.app